• Maintains all databases required for development, testing and production usage.
• Plans and implements backup and recovery of the Oracle database.
• Provides technical support to application development teams related to testing on DB.
• Maintaining archived data on backup machines.
• Testing of IRIS application on UAT.
• Commission and install new applications and customize existing applications in order to make them fit for purpose
• Data Management of production and test environment.
• Data extraction of FCCM from server.
• Correspondence with Oracle team for bugs fixation.
• Establish the needs of users and monitoring user access and security.
• Application server monitoring and L1 troubleshooting.
• Responsible for EOD (End of Day) process completion of nationwide branches.
I am currently working in Allied Bank as an Application Support Engineer and Bug analyst. My core responsibilities include post deployment testing of applications. We use black box testing technique to test the application. I have also developed test case documents. I also provide support to branches all over Pakistan who create tickets of the issues they face while using the application. Applications for which we provide support and doing testing are T24, IMS, LOS and EFS.
• Assists branches/staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software as per approved guidelines.
• Liaison with vendor support contacts to resolve technical problems related to OS, warranty and replacement.
• Coordinate with Help Desk and Network Operations staff to determine and resolve problems received from branches regarding connectivity and Core banking application.
• Coordinate with Networks and Service provider for installation of media and conversion of links and branch system according to availability of upgraded media.
• Execution of Core banking migration project / Software rollout / LAN revamp and other projects under ITG in branches
• Interact with numerous computer platforms in a multi-layered client server environment including Installation/re-installation of Linux Servers/Terminals for configuration of legacy and core banking application
• Trains and orients branch staff on use of hardware, banking applications and other software.
• Assist in maintaining LAN/WAN Infrastructure like as DSL, WIMAX, DXX, and Fiber cables and also earthing of ATMs.
• Set-up of IT Infrastructure for new ATM sites and Provide technical support & guidance for ATM related technical issues in coordination with ADC / ATM support.
• Visit branches under regional control for Preventive Maintenance of IT infrastructure and maintain/Update of all IT equipment’s in branches
• Coordinate with back offices for providing required information and MIS.
• Coordinating with Internal and External Auditors for operation of IT centers
• Support in half yearly/Yearly closing and involve in printing of Statement of Accounts for all branches pertaining to regional control.
• Maintain IT security standards and enforce compliance.
Worked with ISP as a system admin . I was responsible for all the user right + policies implementation according to the need.Weboor offers internet service in KOHAT with best quality via LAN / Wireless